Terms of service

Last Updated: 6/13/2025

Welcome to Schistarra! These Terms of Service ("Terms") govern your use of our website, schistarra.com, and all related services provided by Schistarra. By accessing or using our site, you agree to comply with and be bound by these Terms.

1. Overview

Schistarra is a creative studio offering handmade items and custom-printed goods, including shirts, tumblers, and seasonal crafts. These Terms apply to all site visitors, customers, and anyone interacting with our brand.

2. Eligibility

You must be at least 18 years old or have parental consent to use our website and place orders.

3. Orders & Payment

  • All prices are listed in USD.

  • We accept major credit cards, PayPal, and Shopify Payments.

  • Orders are only processed after full payment.

  • Custom and made-to-order items require approval and are non-refundable once production begins.

4. Shipping

  • Shipping times vary by product type and location.

  • You will receive a tracking number once your order ships.

  • Schistarra is not responsible for shipping delays caused by carriers or incorrect addresses provided at checkout.

5. Returns & Exchanges

Please refer to our Return & Refund Policy for details. Custom items and digital downloads are not eligible for return.

6. Intellectual Property

All content, images, logos, and designs on our site are the property of Schistarra and may not be used or reproduced without written permission.

7. Custom Orders

For custom design work, please refer to our Custom Order Policy. By submitting artwork or design ideas, you confirm that you have the legal rights to use all included content.

8. User Conduct

You agree not to:

  • Use our site for unlawful or unauthorized purposes.

  • Interfere with site operations or attempt unauthorized access.

  • Submit false information during checkout or communication.

9. Limitation of Liability

Schistarra shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

11. Contact Information

For questions regarding these Terms, please contact us at:

📧 Email: info@schistarra.com